MERCI Inc. (hereinafter, "our company") recognizes the importance of personal information obtained from stakeholders, and considers protecting it to be the basis of our business activities and one of our most important management priorities.

In order to provide you with safe, secure, and reliable services, we have established the following basic policy, made sure that all employees are aware of it, and will comply with it.

1. Basic policy

  1. We comply with the Personal Information Protection Act and other related laws and regulations. In addition, we will establish, implement, and maintain our internal regulations regarding personal information protection (hereinafter, "our regulations"), and strive to continuously improve them.
  2. We will establish a management system for personal information protection, inform our officers and employees of our regulations, and strive to thoroughly comply with them.
  3. We will handle personal information within the scope of the purpose of use clearly stated to the customer. In addition, we will not disclose or provide personal information provided by customers to third parties unless the customer consents or there is a legitimate reason.
  4. We will keep personal information accurate and up-to-date, and strive to prevent unauthorized access to personal information, leakage, loss, damage, etc. of personal information, and will continuously improve and correct information security.
  5. We will respond sincerely and promptly to inquiries and requests for disclosure, etc. from customers regarding personal information.


MERCI Inc.

2. Purpose of Use of Personal Information

When we receive personal information from customers, we will specify the purpose of use of the personal information in advance and use it within the scope of that purpose. If it becomes necessary to use the customer's personal information beyond the scope of the purpose of use specified in advance, we will contact the customer and use it only after obtaining the customer's consent. The purposes of use of personal information held by our company are as follows.

  • Personal information related to customers
  • Business negotiations, meetings, etc. with customers
  • Shipping of products, materials, etc.
  • Sending information on services, events, etc.
  • Providing customer support and maintenance
  • Responding to inquiries and consultations
  • Providing various membership services
  • Service development, conducting questionnaire surveys, conducting monitors, etc.
  • Performance of contracts

3. Appropriate Acquisition of Personal Information

We will acquire personal information through lawful and fair means.

4. Provision of personal information

１，We will not disclose or provide your personal information to third parties, except in the following cases:

  1. When the customer's consent has been obtained
  2. When required by law
  3. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent
  4. When the handling of personal information is entrusted to a third party to the extent necessary to achieve the purpose of use
  5. When business succession occurs due to merger, company split, business transfer, or other reasons.

２．Notwithstanding (1) above, when it is deemed appropriate for our affiliated companies or agents to provide services to customers or respond to inquiries, etc., we may provide customers' addresses, names, telephone numbers, etc. to said affiliated companies, etc. In this case, customers may request us to stop providing personal information to said affiliated companies, etc.

5. Inquiries regarding personal information

For inquiries regarding the disclosure, correction, deletion, etc. of your personal information, please contact us using the inquiry form.

6. Other matters

Access Information

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